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Contracts Administrator / ContractsAdministrator/Hitchin/1501/AM

Job Overview

Calling all candidates with previous experience in a customer service role! A new exciting opportunity has come to light, to work in one of the top three companies for access and security solution.  Join our team of 16,000 colleagues around the world, our doors are open for you!


Job Title: Contracts Administrator

Location: Hitchin

Hours:  Full Time, Mon- Fri 8:30 -5pm

Salary:  Up to £21,000 PA


Roles and Responsibilities

  • Setting up customers accounts on the ServiceMax System
  • Dealing with contract renewals, contract invoicing and the activation of new contracts
  • Producing monthly and daily invoices within agreed time frames
  • Data entry
  • Providing great customer service
  • Providing support for Engineers with product information, to support the successful delivery of new and existing contracts


Your Skills

  • Previous experience in a customer service role
  • Dealing with customers on the phone and via Email
  • You will be organised, pro-active and have great administration and communication skills
  • Experience of working in a multiple IT system (Outlook, Microsoft & CRM’s)
  • Strong attention to detail for data inputting



  • Competitive Salary
  • 25 days annual leave + bank holidays
  • SMART pension Scheme
  • Life insurance
  • Retailer discounts
  • Long Service awards

Staff recognition Schemes

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