Job Title: Appointment Booker (INSURANCE)
Located: Stevenage, Hertfordshire
Salary: up to £18,000 + OTE
We are currently recruiting for a passionate, enthusiastic and professional outbound calling 'Appointment Booker’, to join a well-established and successful team within Stevenage, Hertfordshire.. This is an opportunity to work for an Award Winning Market Leader within the Insurance Industry.
- Bonuses across the month
- 26 Days Holiday + Bank Holidays (with a chance to buy up to 30!)
- Contributory Pension
- Full Training and Progression Potential
- 9 – 5 working hours – work life balance!
- Personal Insurance for things like medical and private healthcare
- Discounts on shopping, holidays and more
- Fun working environment with many events throughout the year
- Immediate start dates available!
Appointments / Quotes
- Achieve or exceed agreed volume of appointments & quotations generated from marketing data lists, or sales pipelines
- Ensure knowledge of company products, insurance providers & relevant regulatory compliance is met at all times
- Meet required volumes of calls, whilst keeping a high standard of service
- Meet required volumes for returning phone calls
- Maintain best standards with all clients, providing a service of excellence to all those you speak to on a daily basis
- Assess & direct enquiries to relevant departments and individuals
- Identify and pursue cross-selling, up-selling & similar opportunities as and when required
- Utilise all leads provided to you by the company, develop new & efficient ways to increase the quote volume
- Run a prompt, efficient diary system, ensuring all databases are kept updated accurate and on time
- Communicate new & innovative ideas
- Assist in training new staff as required by the business.