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Appointment Booker (INSURANCE) / AppointmentBooker(INSURANCE)/Stevenage/1811/MP

Job Overview

Job Title: Appointment Booker (INSURANCE)

Located: Stevenage, Hertfordshire

Salary: up to £18,000 + OTE

We are currently recruiting for a passionate, enthusiastic and professional outbound calling 'Appointment Booker’, to join a well-established and successful team within Stevenage, Hertfordshire.. This is an opportunity to work for an Award Winning Market Leader within the Insurance Industry.

Company Benefits:

  • Bonuses across the month
  • 26 Days Holiday + Bank Holidays (with a chance to buy up to 30!)
  • Contributory Pension
  • Full Training and Progression Potential
  • 9 – 5 working hours – work life balance!
  • Personal Insurance for things like medical and private healthcare
  • Discounts on shopping, holidays and more
  • Fun working environment with many events throughout the year
  • Immediate start dates available!

Appointments / Quotes

  • Achieve or exceed agreed volume of appointments & quotations generated from marketing data lists, or sales pipelines

Customer Contact

  • Ensure knowledge of company products, insurance providers & relevant regulatory compliance is met at all times
  • Meet required volumes of calls, whilst keeping a high standard of service
  • Meet required volumes for returning phone calls
  • Maintain best standards with all clients, providing a service of excellence to all those you speak to on a daily basis
  • Assess & direct enquiries to relevant departments and individuals

Business Development

  • Identify and pursue cross-selling, up-selling & similar opportunities as and when required
  • Utilise all leads provided to you by the company, develop new & efficient ways to increase the quote volume
  • Run a prompt, efficient diary system, ensuring all databases are kept updated accurate and on time
  • Communicate new & innovative ideas
  • Assist in training new staff as required by the business.

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