Job Title: Administrator
Location: St Albans
Working Hours: Full Time, Monday to Friday, 9am-5pm
Are you bubbly and confident with excellent customer service skills?
Have you got previous office based experience and strong IT skills?
Do you want to work for an established and growing business within a small close knit team?
If your answers to the above questions are ‘YES’ then please apply!
- Handle inbound communications from clients including via the telephone and email
- Opening new client cases and handling all documentation needed
- Updating CRM system with up to date and accurate information
- Delivering excellent customer service at all times
- Making outbound calls and emails to clients to chase for required documents
- Any general administrative duties when required
- Must have previous office based experience
- Great customer service skills with a friendly and polite telephone
- Articulate and professional with a strong work ethic
- IT literate with good data entry skills
- High attention to detail and accuracy
Additional Information & Benefits:
- 20 days holiday plus bank holiday
- Free parking provided
- Pension scheme
Full training provided